Pam Hendrickson Blog - The Power Of A Guarantee

The Power of a Guarantee

Sometimes, we just need a little push to know that we’re making the right decision, whether it’s buying a new piece of furniture, investing in a new piece of technology, or choosing what school our children should go to—and the same goes for our customers. We may strongly believe that our product or service will Read More »

Pam Hendrickson Blog - 5 Elements Of Your Brand Impression

5 Elements of Your Brand Impression

There’s nothing more welcoming than walking into a home and taking in the scent of freshly baked cookies, as any child—or realtor—will tell you. When preparing homes for a showing, realtors will do everything possible to make a good first impression, like repainting the front door, replacing the light fixtures or, yes, baking cookies. Some Read More »

Pam Hendrickson Blog - 3 Old School Strategies

3 Old School Strategies to Know and Serve Your Customer Well

I hate to admit it, but I had my first job before the Internet was even around. We used to communicate with other departments in the company through something called an “interoffice envelope”—those old gold colored envelopes that you’d put your printed memo in, write down the name of the person and department you wanted Read More »

Pam Hendrickson Blog - Have An Outcome!

Have An Outcome!

Which would you rather live without: your toothbrush or . . . your smartphone? If you had to think it over for a second, I get it! I often have to remind myself that I once survived without an iPhone! Clearly, we are so plugged in these days, constantly checking our email, reading articles and Read More »